Introducing “My Bookings”

Planning a bus trip should be fun and exciting, and managing your travel details should be just as easy! At Gjirafa Travel, we’ve made it simpler than ever with our "My Bookings" feature. This tool puts your travel plans at your fingertips, allowing you to check details, make adjustments, and stay organized. Let’s walk through how this feature works and how it can make your travel experience with Gjirafa Travel smooth and hassle-free.

What is the “My Bookings” Feature?

The "My Bookings" feature on Gjirafa Travel’s website is a dedicated section where you can easily manage your bus bookings. Once you log into your account, you can view all your reservations, check departure times, and make adjustments based on your chosen travel flexibility level.

Why Use the "My Bookings" Feature?

Whether you’re a frequent traveler or just planning a single trip, having all your travel details in one place is essential. Here’s why "My Bookings" is perfect for you:

Instant Access to All Your Trips

Find every reservation in one spot—no need to search through emails or worry about missing details.

Modify Your Trip When Needed

Life happens! With "My Bookings," you can modify your travel plans depending on your flexibility level: No Flexibility, Basic Flex, or Premium Flex.

View Your Travel History

Not only does "My Bookings" show upcoming trips, but it also allows you to keep track of past journeys. Great for reviewing past adventures or planning similar trips.

Stay Secure and Connected

With privacy in mind, Gjirafa Travel keeps your information secure and offers quick access to customer support for any help you may need.

Flexible Travel Options to Match Your Needs

At Gjirafa Travel, we offer three levels of travel flexibility to suit different travel plans and schedules. Here’s a breakdown of each option:

• Premium Flex: Enjoy maximum flexibility and peace of mind with Premium Flex.
• Trip cancellation up to 24 hours before departure.
• Change of travel details up to 24 hours before departure
• Includes Assistance Service for additional support.
• Basic Flex: For those who may need some flexibility but with a longer lead time.
• Trip cancellation up to 48 hours before departure.
• Change of travel details up to 48 hours before departure
• No Flexibility: Best for travelers with fixed plans.
• Changes or cancellations are only allowed up to 1 hour after purchase.

Your chosen flexibility level will determine how much you can adjust your travel plans, giving you the freedom to choose what works best for you.

How to Use "My Bookings" on Gjirafa Travel

Step 1: Log in to Your Gjirafa Travel Account

Head to Gjirafa Travel and log in. If you don’t have an account, sign up is quick and easy.

Step 2: Navigate to "My Bookings"

Once logged in, go to the "My Bookings" section in your dashboard. Here, you’ll find all your bookings, organized and ready for you to view.

Step 3: Review, Modify, or Contact Support

From this section, you can check your travel details, make adjustments based on your flex level, or contact us.

FAQs About the "My Bookings" Feature

1. Is it free to use the "My Bookings" feature?

Yes! "My Bookings" is available to all Gjirafa Travel users, offering an easy way to manage your travel plans.

2. Can I make changes to my booking?

Yes, but your ability to change bookings depends on your selected flex level—No Flexibility, Basic Flex or Premium Flex.

3. How can I access customer support through "My Bookings"?

Simply navigate to the "Contact us" page and select the support option to connect with our team for assistance.

4. Is my information secure with Gjirafa Travel?

Absolutely. Gjirafa Travel is committed to safeguarding your personal information.

5. Can I view my past travel bookings?

Yes! "My Bookings" shows both your upcoming trips and travel history for easy reference.

FAQs About Gjirafa Travel

How do I book a bus ticket on Gjirafa Travel?

Booking a bus ticket with Gjirafa Travel is simple! Just visit Gjirafa Travel, select your route, choose a departure time, and follow the prompts to complete your booking.

What destinations does Gjirafa Travel cover?

Gjirafa Travel offers routes across the Balkans, connecting major cities and popular destinations like Kosovo, Albania, North Macedonia, and beyond.

How do I access my booking and manage my trips?

Once you’ve booked, you can manage your trip through the "My Bookings" feature on the website. Log in to review your details, make changes if eligible, or contact support directly if needed.

Make Your Next Journey Seamless with "My Bookings"

Gjirafa Travel’s "My Bookings" feature is designed to make managing your travel plans easy and stress-free. By providing flexible options, secure booking, and quick access to support, we’re here to help you enjoy your journey every step of the way.

Ready to experience hassle-free travel management? Log in to Gjirafa Travel and start exploring today!